Planned Renovations: Updates on Tool Testing and Payments

As we strive to enhance our services and provide an even better experience for our customers, we are excited to announce planned renovations to our testing workshop. These improvements are designed to streamline our operations and increase efficiency, ultimately benefiting you when you sell your tools.

What to Expect During the Renovation Period

From 23rd October to 31st October, our workshop will undergo significant updates, which means that while we will still provide quotes and receive your tools, there will be a temporary delay in our testing process. Here’s what you need to know:

• Tool Reception: You can continue to send in your unused power tools during this time. Our team will be available to process incoming goods and provide you with quotes as usual.
• Testing and Payments: Due to the renovations, we will not be able to test any tools received between 23rd October and 31st October. As a result, payments for these tools will be processed on the weekend of 2nd-3rd November. We appreciate your understanding as we work to improve our facilities.

Why Renovations Matter

These planned renovations are not just about aesthetics; they are part of our commitment to providing you with top-notch service. By upgrading our testing workshop, we aim to improve Efficiency, Enhancements to our testing processes will allow for quicker evaluations, enabling faster payments in the future.

• Ultimately, these improvements will lead to a smoother, more efficient selling experience for you.
• We’re the only online tool buyers that can offer a 24-hour turnaround – meaning it takes less than 24 hours after receiving the tools for us to test the tools and release payment, it is ongoing renovations and improvements to our workshop that make this possible

Stay Informed

We will keep you updated on the progress of our renovations and notify you as soon as we resume normal testing operations. If you have any questions or need assistance during this period, please don’t hesitate to reach out to our customer support team.

Thank you for your understanding and support as we work to enhance our services. We look forward to serving you better after our renovations are complete!