Packaging Guidelines
The vast majority of Evri drop-off points also have a ‘print-label-in-store’ service! When finding your nearest drop-off point, simply refine your search by ‘print in store’.
Following our simple guidelines will ensure your tools reach us in the condition you sent them. Check out our top tips…
Packaging Dos
Pack your tools into the correct number of boxes as determined by our clever postage team. We will tell you how many boxes to use when we provide the shipping label. We always encourage our customers to use as few boxes as possible. Not only is this better for the environment, but it means we can process your order and pay you quicker.
Your box should weigh no more than 15kg and be no more than 120cm in length. If you add the two shortest dimensions and multiply them by two, the total calculation should be under 225cm.
If your box is bigger or heavier than that, no problem, just let us know and we will prepare a special label for you.
Whatever you decide to use to package your tools – make sure it’s strong and durable. Corrugated cardboard is a great choice as it’s cushioned and heavy-duty. Don’t worry about over-using sellotape, our team are used to dealing with well packaged items.
Bubble wrap is the ideal material to secure your items in the box and prevent damage. Try to pack heavier items first, and don’t use a box that’s too large—your items will move around and could damage one another. If you don’t have bubble wrap, you can consider using old/unwanted clothing, towels, bedding, etc. We aim to recycle all packaging materials received.
It might sound obvious but make sure you’re sending all the tools that are listed in your selling basket.
Remove any labels, hazardous materials indicators, and other previous shipment labels. Ensure your label is attached securely and the barcode is not obscured by tape. This will allow your box to be easily tracked – meaning you get paid quicker!
Prices offered for tools remain in place for 7 days, so to make sure you get the cash you’re expecting, please post your items within this time frame.
Packaging Don'ts
Don’t use flimsy or damaged boxes as they may receive further damage whilst in transit. Ensure the box is in good shape and not worn out.
Labelling your boxes as ‘fragile’ or ‘handle with care’ isn’t a substitute for careful packing.
Choose the appropriate size of box for your items, try not to under-fill boxes (these could collapse) and over-filled ones might explode.
Don’t re-use old packaging without removing all previous labels and stickers.